Privacy policy

FULLY SIGNAL ("we") runs FULLY SIGNAL and is responsible for your personal data. This policy explains what we collect and why.

What we collect. Your email address and name, your orders and eSIMs, and technical details of your visits: IP address, approximate country, device and browser.

Why. To deliver your eSIM and its install details, run your account, answer your questions, prevent fraud and meet our legal and tax obligations. We do this to perform our contract with you and in our legitimate interest in a secure store.

Payments are processed by Stripe; we never see or store your card number. If you choose to save a card, Stripe keeps it for your next purchase.

Who else receives it. Only the services that run the store for us: the eSIM platform and mobile networks that issue your eSIM, our payment provider Stripe and our email provider. Each uses your data only to provide that service.

We use your email to send your eSIM, sign-in codes and messages about your orders. We do not sell your data.

Cookies. We use only the cookies the store needs to work, such as keeping you signed in and remembering your language.

How long. We keep your orders for as long as tax and accounting law requires, and your account until you ask us to close it.

Your rights. You can ask to see, correct, export or delete your data, or object to how we use it, by writing to info@fullysignal.com. You may also complain to your data protection authority.